Everything you need to know about ordering, shipping, and our products.
Browse our collection, select your preferred size, and add it to your cart. Proceed to checkout, enter your shipping details, and pay securely using the payment methods shown at checkout.
Since all products are made to order, we begin production shortly after your order is placed. Please contact us as soon as possible if you need to make changes. We will do our best to accommodate your request, but cannot guarantee changes once production has started.
No, guest checkout is available. However, creating an account allows you to track your order history and save your shipping details for future purchases.
Yes, you will receive an email confirmation immediately after placing your order, including your order number and a summary of your purchase.
Our canvas prints use premium 340 g/m² poly-cotton canvas with a fine-grain matte texture, stretched over a solid 0.75-inch (19 mm) kiln-dried wooden frame. We use archival-grade, fade-resistant inks rated for 200+ years of lightfastness.
We offer five canvas sizes: 30x40 cm, 41x51 cm, 46x61 cm, 51x76 cm, and 61x91 cm. All dimensions are approximate as each print is custom-made.
Yes, every canvas comes with pre-installed hanging hardware on the back. It is ready to hang straight out of the box — no additional frame needed.
All designs are created by our team. Products are printed and fulfilled by Jondo, a professional print-on-demand partner with facilities in the EU and UK. Each item is made to order specifically for you.
We ship to 31 European countries including the UK, Germany, France, Spain, Italy, the Netherlands, Poland, Sweden, and the Nordic/Baltic region.
Production takes 2-5 business days. Shipping adds 2-5 days for the UK, 3-7 days for the EU, and 5-10 days for Nordic/Baltic countries. Total delivery time is typically 5-12 business days.
Shipping rates depend on destination and order contents. UK orders start from €6.99, EU orders from €9.99, and Nordic/Baltic orders from €15.99. The exact charge and any free-shipping threshold are shown at checkout before you pay.
Yes, a tracking number will be sent to your email once your order has been dispatched from the production facility.
As all products are custom-made to order, we do not accept returns for change of mind. However, if your order arrives damaged, defective, or incorrect, we will provide a full replacement or refund within 14 days of delivery.
Email us with your order number, a description of the issue, and photos of the damage. We typically respond within 1 business day. In most cases, photographs are sufficient and you will not need to return the physical item.
Approved refunds are processed to the original payment method within 14 business days.
Available payment methods and the order currency are shown at checkout before you pay.
Yes, all transactions are processed through encrypted, secure connections. PayPal payments are protected by PayPal Buyer Protection. We never store your credit card details on our servers.
No. All prices shown include VAT. The price you see at checkout — including shipping — is the final amount you pay. There are no hidden charges.
Our team is happy to help. Contact us and we will get back to you within 1 business day.